Mental Health - Children & Young People
24/7 Mental Health Crisis Line for Children, Young People, and Families
A new 24/7 mental health crisis line for children, young people and their families and carers in Surrey has launched.
The freephone number – 0800 9154644 – is available for children and young people up to the age of 18, including those with Special Educational Needs and Disability
The new crisis line provides emotional wellbeing support, advice, and signposting to a range of community services for children, young people and their families and carers who are in a mental health crisis. The number is available to those who are already receiving mental health services, and also for those who are not. No referral is needed.
The crisis line is staffed by a team of experienced, trained call handlers and mental health nurses.
A key aim of the crisis line is to help support young people, carers and families within their own homes and in the community and, whenever possible, help avoid the need for children and young people to go to hospital in a crisis.
Self Injury Support
Self Injury Support run a UK-wide multi-channel support service for women & girls affected by self-injury, trauma and abuse.
Telephone: 0808 800 8088 Open Tuesday, Wednesday and Thursday, 19:00-21:30.
Extended Hope (11-18 year olds)
Extended Hope seeks to care for a young person through a crisis as well as supporting families, carers and young people where and when they need assistance. An out-of-hours emergency support service which can be reached by telephone 17:00 – 23:00, seven days a week. This service is maintained by psychiatric nurses who can give support and care when most day services are closed.
Telephone: 01483 517898
Website: Extended Hope
Shout is the UK’s first free 24/7 crisis text line available for anyone, anytime, anywhere. The service is anonymous and off bill.
If you are aged 10 – 25 and are at the Royal Surrey County Hospital, Medway, Frimley Park, Epsom Hospital or St Peter’s Hospital because you’ve self-harmed, taken an overdose or if you are feeling suicidal; Emerge can support you.
Telephone: 07534 331 455
Children & Young People Havens
The Children & Young People Haven is a safe space for children and young people aged 10-18 where you can talk about worries and mental health in a confidential, friendly and supportive environment. For a location near you, visit the website for the address.
Website: Children & Young People Haven
Emotional wellbeing and mental health service for children and young people in Surrey.
Free anonymous online chat for young people to discuss your mental health issues.
Supports CYP to overcome difficulties, become resilient and develop into confident adults who contribute positively to their communities. They work with young people directly in schools and communities across Surrey and beyond, one-to-one, in groups and clubs – and with and through partners, supporting them to deliver services that improve young people’s physical and emotional wellbeing and mental health. They focus on prevention and where that’s not been possible, provide early help before a concern becomes a crisis.
Self-help techniques & local mental health support for children & young people
There’s a range of information, support and resources specifically for mental health and emotional wellbeing, which you do not have to speak with your GP about to access. Please visit the Healthy Surrey website to find out about self-help resources and support available in your local community. Support is listed for both for adults and children.
Offers the ‘MindWaves’ programme for young people between 14-25 years of age with emotional wellbeing issues, learning difficulties and challenges. They use electronic/digital music and radio to improve confidence, self-esteem and social skills enhancing employability and life chances.
Surrey Youth Focus
Aims to significantly improve the lives of CYP in Surrey. As the eyes and ears of the youth voluntary sector, they have an extensive reach to over 70 youth organisations across Surrey and agencies interested in helping young people.
National organisation that helps children and families going through trauma, sexual abuse, exploitation and domestic violence. They aim to to provide the best outcome for every child, no matter who they are or what they have been through.
Organisations that provide advice and support to empower anyone experiencing a mental health problem.
The National Autistic Society
The UK’s largest provider of specialist autism services. Trained staff and volunteers provide helpful advice on how to manage the uncertainty of autism faced by and parents who can self-refer for support.
CYA (CAMHS Youth Advisers)
A network of over 200 CYP with different experiences of accessing mental health services in Surrey, have a say in what goes on in services, and take part in a whole variety of projects. Their main aim is to get more users involved with the decisions within the service, because a service aimed at young people should be developed by them too. CYA works to ensure that CYP who use mental health services have a voice, through being involved in recruitment, staff training, service development and lots more!
Mindworks Surrey – CAHMS
Mindworks Surrey is the Children and Young People’s Emotional Wellbeing and Mental Health Service in the area, supporting children and young people who are feeling very sad, worried, angry or upset. Their website provides children, young people, families and carers with information about services, advice and resources – including how to ask for help in a crisis via the 24/7 Crisis Line.
Looking after someone
Find where to go for information and support if you are Looking after a family member, partner or friend because they are ill, frail or have a disability, and not being paid to do so.
Family Voice Surrey
Champions the needs and rights of SEND families in Surrey: families with children or young adults up to the age of 25 who have special educational needs, chronic illnesses, including mental health conditions, or disabilities.
Website: Family Voice Surrey
Action for Carers Surrey
This service supports carers of all ages. They help with benefits advice, advocacy, and provide a wealth of information and free resources.
Website: Action for Carers
Online counselling and emotional wellbeing service providing adults with early intervention support. Access to free and confidential online support for emotional wellbeing of parents and carers of children and young people with special educational needs and disabilities in Surrey. There are also a series of short videos for parents and teachers about anxiety, transition and returning back to school which are available on their Youtube channel.
Website: Qwell – XenZone